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The leader of ERP systems – Microsoft Dynamics 365

The leader of ERP systems. This title was awarded to Microsoft’s Dynamics 365 solution in 2021. The title was awarded as part of the annual Nucleus Research ERP Value Matrix technology competition. Analysts researched the entire ERP vendor market. They also considered new players on the market. All vendors have been extensively researched and assessed for functionality and usability. And then divided into 4 categories. With its complete Dynamics 365 offering, Microsoft achieved the best results of any competing vendor. Thanks to this, this year he can be considered a “leader among leaders”.

In today’s markets, there is a plethora of choices if you are looking for a new ERP solution. So  where should you start your research? After all, adding all options to your longlist will create an unworkable situation. This is where analyst research like that of Nucleus Research comes in handy.

Market overview provided by analysts from Nucleus Research

The leader of ERP systems - Microsoft Dynamics 365

“Despite the disruption wrought by last year’s pandemic, we saw increased demand for ERP solutions across all industries, especially among mid-market companies. With work forces transitioning to work-from-home and hybrid set-ups, the pains of on-premises solutions, disjointed systems or manual processes now outweigh the costs of an ERP cloud migration for many businesses. ERP vendors are turning to a Platform-as-a-Service delivery model, where customers can build their own applications on top of a microservices layer for core capabilities including analytics, chatbots, data management, and API management tools. AI and IoT capabilities are table stakes at this point. And vendors compete on the extensibility of their platforms via no-code customization and application development.”

The leader of ERP systems – unique offers from Microsoft 365

According to Nucleus Research, Microsoft has two unique offerings: Dynamics 365 Business Central and Dynamics 365 Finance & Supply Chain Management. Thanks to this, it can be recognized as the leader of ERP systems.

The leader of ERP systems - Microsoft Dynamics 365


This is what the report says about Microsoft Dynamics 365:
“Microsoft leverages a customer feedback model that allows the vendor to continue its customer-first approach through numerous community channels and user studies. Updates throughout the year have centered on improvements to core functionalities and IT compatibility. The simplifying of dimension editing for tasks such as general ledger entries was initiated in response to past difficulties in correcting errors inputted by users. At-home employees were among the most to benefit, as the update allowed for rapid remediation without the need for IT personnel. The vendor continued efforts towards a user-friendly approach by enabling personalized app integration through improved VS Code and extension lifecycle telemetry for ISVs as part of the app submitting process onto the AppSource platform.”

Microsoft’s massive investment in research and development, continuous updates to improve core functionality, flexible expandability via app, fast and affordable cloud deployment, and ease of adaptation based on the NoCode approach, chatbots and innovative features such as artificial intelligence and IoT make Dynamics 365 Business Central an ideal solution for medium-sized companies that are already prepared for the future today. It is simply the leader of ERP systems for the SME sector.

In addition, with the Microsoft partner ecosystem and AppSource, Dynamics 365 customers have access to a unique offering across the entire business and technology stack.

It is therefore highly recommended making a position on your shortlist for Microsoft Dynamics 365.

Any question? Contact us!

10 reasons why you should choose Business Central

Here are 10 reasons why you should choose Microsoft Dynamics 365 Business Central

10 reasons why you should choose Business Central:

10 reasons why you should choose Business Central
  1. Flexible, scalable, and extensible modern ERP solution
  2. Unified and intelligent data and processes
  3. Trust – 99.9% service SLA
  4. Only vendor to offer hybrid deployment options
  5. Run end-to-end business processes all from within Outlook
  6. Rapid deployment, onboarding, and quicker time to value
  7. Trusted Microsoft cloud and security
  8. Complete cloud vision
  9. Rich, global ecosystem of partners
  10. Recognized as an industry leader

In addition, Business Central is an “all in one” management system. It connects your entire business and helps you make good decisions. Additionally, it facilitates the easy start of the company’s growth. Business Central is one comprehensive solution that allows you to work anywhere. The system allows easy management and work from the level of Outlook.

You can also make better decisions with a holistic view of your business (end-to-end). Business Central also supports smart sales, increasing customer satisfaction and optimizing work results.

Business Central is tailored to your needs. It allows you to add new industries or business extensions. Thanks to this, it allows you to prepare your company for growth.

Any questions? Contact us!

International offering – vendor’s offer

Why it is important to select a ERP vendor with an international offering  

Until about thirty years ago you really had to be a large corporation to be active across borders. And to call yourself a ‘multi-national’. But since the introduction of the internet this has changed dramatically. In today’s world, medium-sized and even small companies can sell and deliver their products and services all over the world. That has of course an impact on the scope and the deployability of their IT systems. That’s why it’s important when selecting a new ERP solution to always check if potential vendor has an international offering.

International offering

Although our world is rapidly globalized over the last 2 decades, the differences between countries are still impressively large. And that is not limited to obvious aspects like language and currencies! Almost every single country has particularities in accounting, tax rules and specific reporting. And on top of that there are always the well-known differences in culture.    

The impact of these differences on international implementations are drastic. If you want to use a global ERP solution that is not localized for all your countries, you run the risk of not being compliant. Alternatively, using different local solutions for every country will result in a loss of overview, a complex organization and much higher cost.

It’s better not to fall into the trap of starting with a local vendor in your home country. And immediately run into problems on the first step across borders. Unfortunately, however, many companies have had to learn this important lesson the hard way.

International offering from Microsoft

Microsoft has an attractive international offering for its Dynamics 365 solutions, including:

  • Localized versions for its Dynamics 365 solutions for 49 countries around the world. (49 countries from April 2021). Localized means the local language, the local currency and the local laws and regulations – all on an ongoing basis;
  • The availability of local implementation partners in all these countries who know the localized version inside-out, speak the local language and understand the local culture
  • Access to a local helpdesk that delivers support in local language and in the local time-zone

As you can imagine, these are all aspects that will improve the quality of your implementation and international roll-outs.

Finally.

You might run a local operation today. And you might think that this message is meant for someone else. But for a minute, just consider where the future growth of your company is. In the next 3, 5 or maybe even 10 years from now. No idea right?

So when you’re selecting a new ERP solution, why should you limit yourself in advance? 

Do you have any questions? Contact us!

Microsoft ecosystem – benefit from cooperation

Microsoft is a company that firs of all is partner-driven. Regardless of whether it is about selling, implementing, or supporting Dynamics 365 applications. Microsoft relies on its partners. The Microsoft ecosystem also allows you to benefit from this cooperation.

Achieving success in the implementation of an ERP system is a challenge. This is beyond doubt. You need good software to be successful. One that fits your business and its future processes. In addition, it is necessary to have the appropriate skills to help your company start working with the new system and implement new processes and mindset.

Microsoft ecosystem – benefit from cooperation

Software manufacturers also have different approaches to sales and distribution. Some of them sell the systems themselves. Directly to the customer. Others use the support of partners. The difference in performance on the market also applies to range. Some operate on the domestic market. Others in a foreign one. Some have a monopoly on adapting their solutions. Other vendors allow their partners to extend and enrich their solutions.

Microsoft ecosystem –how to benefit from cooperation.

Here are some examples:

  • Microsoft has thousands of Dynamics 365 VARs – Value Added Resellers. Working with the Microsoft ecosystem, you never have to deal with a “single point of failure” for deployment or support.
  • Partners from other countries or regions can help you implement Dynamics 365 solutions if you want to opt for an international roll-out. Partners know all versions inside out, speak the language of the country of deployment, understand the culture and live in the same time zone. All these aspects will improve the quality of your implementation.
  • Microsoft ecosystem also includes ISVs (Independent Software Vendors). They complement Microsoft’s offer with their activities and projects. As a result, they expand the offer by providing additional functions and knowledge about domains for target vertical markets. The advantage is that the seller doesn’t have to reinvent the wheel and can use his own capabilities for things that really matter to his customers
  • Microsoft platform is a very broad and complex environment. Moreover, it keeps growing. The platform’s partner ecosystem consists of hundreds of thousands of companies – each with its own specialization. Collaboration between the selected partner and other companies in this ecosystem can help discover new parts and functionalities without sacrificing quality.

Before you will choose a solution, check how the system provider works. Whether it will be possible to expand the system internationally or add new or unconventional functionalities can be crucial for the future success of your company!

Microsoft’s wide, rich, dynamic and fast-growing ecosystem can meet your IT needs. Both when it comes to ERP and wider functionalities. Locally and abroad. Now and in the future.   

An impressive 250 percent growth for Microsoft Dynamics 365 Business Central

At the recent DIRECTIONS4PARTNERS event for all Microsoft Dynamics 365 partners in Europe, Middle East and Africa region, Microsoft published data regarding the performance of her new cloud ERP solution for small and medium business, Dynamics 365 Business Central. And there was all reason for happy faces! The number of organisations using Business Central grow with 250 percent compared to the same moment last year. An impressive result that gives all parties involved confidence for a prosperous future.

At last year’s DIRECTIONS event in Vienna, Microsoft reported over 4.000 customer organisations around the world who implemented Dynamics 365 Business Central. A great number considering that all the traditional Dynamics NAV partners had to prepare themselves to become ‘market ready’ for the cloud. Just think about training their staff and migrating their add-on solutions to the new and modernized development environment.

Microsoft announced an accelerated growth

This year, Microsoft general manager for D365 Business Central Mike Morton announced an accelerated growth to 10.000+ customers. So that is a growth of 6.000 new customers in total with an average of 500 new customers per month! All these organisations trust on Business Central SaaS to be their source for taking countless small day-to-day operational decisions as well as their important strategical decisions. Many of them also use the solution as the backbone of their digital transformation processes.

Microsoft did not only report a growth in the number of customers. The number of transacting Dynamics 365 BC partners also had a phenomenal growth. That number went up from 750 a year ago to 2.200 partner organisations today covering over 100 countries worldwide. This number is expected to keep growing since there are still many traditional Dynamics NAV partners on their way to this new product and the cloud. A tangible result of that is a growing number of certified D365 BC apps on AppSource – Microsoft’s global app store for Business Central. Today there are more than 1.000 of these apps certified, published and available for use.

Meet some interesting insights

Morton shared some more interesting insights with the partner community. While the focus of Dynamics 365 Business Central continues to be organisations with 10 to 250 employees, the largest BC customer today counts over 1.000 named users where the smallest customers have less than 5 named users. Most of the customers have between 20 and 40 named users.   

Clear goal for the near future

Microsoft has a clear goal for the near future. The company is committed to make Business Central “the world’s best ERP solution for small and medium businesses”. One of the focus areas for the development department is to streamline the implementation – the ‘onboarding process’ in Microsoft terms. The goal is to make the onboarding process both easier, faster and cheaper.

The improved onboarding process combined with the fast-growing number of reselling partners and the growing number of available apps holds great expectations for a further rapid growth in the near future.

Microsoft cloud strength fuels first quarter financial results

Microsoft Corp. announced its results for the quarter ended September 20, 2020 with revenue of $ 37.2 billion. (Up 12% compared to the same period last year), operating income of $ 15.0 billion (up 25%). And earnings per share of $ 1.82 (up 32%). All results out-performing analyst expectations. Net income rose 30% compared to the same quarter last year, reaching $ 13.9 billion.

Azure revenue grew 48%, while cloud services and server products increased 22% overall. In the previous quarter, Azure revenue grew 47% on 17% growth overall in that segment.

Revenue from the Dynamics ERP

Despite COVID-19, the revenue from the Dynamics ERP and CRM products and cloud services increased 19%. Mostly driven by Dynamics 365 cloud revenue growth of 38%. While the revenue for the broader Productivity and Business Processes segment was $ 12.3 billion and increased 11%. Last quarter, Dynamics revenue overall increased 13%, with Dynamics 365 revenue growth of 38%.

This fast and unparalleled ongoing growth in business applications confirms the trust that the market has in the Microsoft Dynamics 365 solutions, in Microsoft’s intelligent cloud platform as in the overall Microsoft vision.   

Strong financial results

“Demand for our cloud offerings drove a strong start to the fiscal year with our commercial cloud revenue generating $ 15.2 billion, up 31% year over year,” said Amy Hood, executive vice president and chief financial officer of Microsoft. “We continue to invest against the significant opportunity ahead of us to drive long-term growth.”

These strong financial results combined with the positive outlook for the coming years will enable Microsoft to continue investments in the field of Research and Development. Therefore, the company can speed up its mission to empower every person and every organization on the planet to achieve more.

Stream of innovation that never stops

“The next decade of economic performance for every business will be defined by the speed of their digital transformation,” said Satya Nadella, chief executive officer of Microsoft. “We are innovating across our full modern tech stack to help our customers in every industry improve time to value, increase agility and reduce costs.”

For the Microsoft implementation partners and their current and potential customers, these ongoing strong results confirm the confident they have in a stable and innovative future. A strategic choice for Microsoft’s business solutions is a choice for a stream of innovation that never stops.